JB
Johan B
1 reviews | Active since Nov 2020
27 Feb 2024, 08:57
Terrible service
I am receiving marketing sms's from Vodacom for which I have not signed up for. They advise that I have to switch this service off on the app which I have done. I am still receiving this bull****. Vodacom, your service is up to **** and your app does not work properly!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Feb 2024, 12:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Feb 2024, 12:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
JB
Johan B's updateReviewer Update
19 Mar 2024, 13:19Vodacom you are ****ing useless. Its now been almost a month and I have not heard anything from you. Your app is ****, I am still receiving your marketing bull****. Get your act together. The only thing you're good at is bothering me with automated voice calls to remind me that I have cancelled your debit order. Yes I cancelled your debit order because I am not receiving service
JB
Johan B's update19 Mar 2024, 13:19
Reviewer Update
Vodacom you are ****ing useless. Its now been almost a month and I have not heard anything from you. Your app is ****, I am still receiving your marketing bull****. Get your act together. The only thing you're good at is bothering me with automated voice calls to remind me that I have cancelled your debit order. Yes I cancelled your debit order because I am not receiving service