Terrible Service

I went to the Vodacom 4U store in Sandton City to pay off my account which was in arrears. I was assisted by Mbali Fakude— who gave me such appalling service. She rudely asked how much am I paying and I told her that I wasn’t sure. I asked if she couldn’t check on her system since I gave her my details. She cut me short and said I should call ***. I told her that my line has been disengaged and asked will the call still go through? She rudely rep****, “It will.” As I was making the call, she further asked me to move from her working station and make the call elsewhere. Without hesitation she asked her colleague to void the transaction and moved on to attend another client. I am shocked and appalled. This is not how I would treat somebody else and I don’t expect to be treated this way.