Terrible service

Absolute ******* service. It's been over 2 weeks and Vodacom is not able to activate a fibre line.

There was no need for any installation to be done, all that had to happen was for a router to be delivered and a line activated. The router was delivered within hours, but now it's been 2 weeks since then and they cannot activate a simple fibre line

In the meantime I'm having to buy data every day which is extremely expensive and this all because I used Vodacom as my service provider.