NB
Nafeesa B
1 reviews | Active since Mar 2009
18 Jul 2020, 11:50
Terrible service
Lance/Bianca please contact me urgently regarding my upgrade. Bianca called me last night 17th Jul confirming she will process my order. I called the call center and the lady who answered confirmed that my order is still not processed. Please I would appreciate if someone calls me back ASAP.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Jul 2020, 15:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2020, 15:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NB
Nafeesa B's updateReviewer Update
21 Jul 2020, 08:21Bianca I am still waiting for your call. You informed me on Saturday that you would call me on Monday and still no call. You informed me on Friday that you will proceed with the order and then on Saturday you said only the laptop is in stock not the modem.
Please make up your mind if yourl have stock or not because this is pathetic service.
Please make up your mind if yourl have stock or not because this is pathetic service.
NB
Nafeesa B's update21 Jul 2020, 08:21
Reviewer Update
Bianca I am still waiting for your call. You informed me on Saturday that you would call me on Monday and still no call. You informed me on Friday that you will proceed with the order and then on Saturday you said only the laptop is in stock not the modem.
Please make up your mind if yourl have stock or not because this is pathetic service.
Please make up your mind if yourl have stock or not because this is pathetic service.