Terrible service

I was very dissapointed at the terrible service that i received at Vodacom on the 27 of February. The<br> Long waiting hours. I arrived at 11:51 and left the store before 15:00 and still have the same problem.<br> this is what happened:<br> 1.Names: Thakgi (first person who helped me), She was very helpful and friendly but had to unfortunately leave as she had something else to attend. she did notify me and handed me over to someone else to assist me.<br> 2.Mashudu (Second person who helped me) i had a serious problem with him as he was constantly on his phone and on Facebook 95% of the time on his phone. watching pictures and playing video's. (Third person who helped me) He had no clue what he was doing. i was literally telling him what to do. He was rude and unsure of what he was doing. no sense of urgency or even communicating anything to me in the process of struggling unless i ask. He copied staff from my phone without asking me. <br> 3. No name tags<br> 4. They put on my mobile data without telling me and i didn't have data so it finished my airtime. No sure how much i had left but had recharged with R55 that morning.<br> 5. Was there for almost 3 hours without anyone apologizing for the delay