sF
steffani F
1 reviews | Active since Jan 2025
04 Feb 2025, 06:58
Terrible service
I have been loosing revenue for a full week now. How about sending a technician instead of promissing " we will call you back give us AN hour" What am I paying for = I get no credit on my account for not having internet / wifi. Just asking as a friend
Vodacom: Feedback | SR*** :
Your enquiry has been escalated with reference number SR*** and our second line support team will be in contact with you in due course NoReply(2-15CRNKSQ).
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Feb 2025, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2025, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team