EL
Elizna L

1 reviews | Active since Aug 2020

11 May 2021, 12:47

TERRIBLE service

I waited until VOdacom stated that i would be able to cancel my contract that has expired. Which i did. Cancelled my account in December 2020. Every month they still take my money and i cant stop it because then they are going to cut my other accounts as well. But i really think it is time to cancel all my account and make sure that all my family and friends rethink their accounts as well. And worst is I was going to take out FIbre account with them that was my reason for cancelling the other account.

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Replies (1)
Vodacom
Vodacom's reply11 May 2021, 14:08
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team