EL
Elizna L
1 reviews | Active since Aug 2020
11 May 2021, 12:47
TERRIBLE service
I waited until VOdacom stated that i would be able to cancel my contract that has expired. Which i did. Cancelled my account in December 2020. Every month they still take my money and i cant stop it because then they are going to cut my other accounts as well. But i really think it is time to cancel all my account and make sure that all my family and friends rethink their accounts as well. And worst is I was going to take out FIbre account with them that was my reason for cancelling the other account.
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Replies (1)Vodacom's replyOfficial
11 May 2021, 14:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 May 2021, 14:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
