TERRIBLE SERVICE

5 Weeks ago a posted my experience with Vodacom. I am beyond disappointed as I have been struggling since December 2020 to rectify my account. I have since emailed Vodacom's ***** Dispute Department (on the 23rd March 2021 to be exact), who promised they will get back to me within 7 - 14 days. I have received emails asking the exact same information already sent twice! Still no response. Deon Andrews, you promised that someone will get back to me to solve my problem. I am paying for someone else's Vodacom Business LTE for over a year and cannot cancel because it is a 2 year contract. Does no-one at Vodacom care that I am paying them religiously to keep my credit record clean? This is beyond terrible service...Vodacom really do not care and their faceless interaction with valued customers is a disgrace!!!!! I have not even received a reference number from you yet?????