YR
Yolande R
1 reviews | Active since Nov 2011
05 May 2026, 08:59
Terrible service
I am livid at this point. I just wanted a R99 data contract for me and my daughter and after waiting for this for over 2 months to get sorted there is a payment deducted of R139 from my account??? after i explicitly asked Vodacom over the phone several times if this is the R99 contract. |The service is absolutely **********
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 May 2026, 10:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 May 2026, 10:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team