Terrible Service

Terrible terrible service! I am extremely dissatisfied with Vodacom’s service. The support through Tobii is unhelpful, as it simply cuts you off and tells you to phone another department. When you do phone, you receive no proper assistance.

I acknowledge that my account was in arrears, but I have since paid the full outstanding amount. Despite this, Vodacom suspended my phone before the payment was completed, and now it has become an exhausting struggle to have my line reconnected.

This is not acceptable, especially since it affects my ability to conduct business. I urgently request that my line be reopened as my account is now fully settled.