TERRIBLE SERVICE

Good day,

This is my 3rd or 4th time writing with regards to the same matter.

In my last communication they failed to contact me. A guy from customer service eventually makes contact telling me they have accessed the phone and there is no problem with it now....This is after they have fixed it several times and replaced mother boards etc.. I explained to him that I no longer want these phones because it has been giving me monthly problems from when we got it, he then tells me I did not return in in 7 days after purchasing it while I told him the problems only started after the 7 days.

I am so disappointed in this services because someone was going to make contact the same day- he said and to date I've had no communication from anyone at Vodacom but I'm paying every month but have no use of this service.

Regards Anthula Jacobs