NM
Naqiyah M

1 reviews | Active since Jun 2025

09 Jun 2025, 14:05

Terrible Service

Absolutely appalling, incorrect address captured at sales stage which the agent was at fault, still waiting for my delivery because my address hasn't been updated yet, my number has been blocked because I've been calling to try and find out if it has been updated because Vodacom doesn't care enough to contact their clients out of their own!!!! hate the service experience

0
Replies (1)
Vodacom
Vodacom's reply10 Jun 2025, 07:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team