EE
Eezy E

1 reviews | Active since Mar 2012

12 Aug 2022, 08:39

Terrible service

I am still waiting for someone from vodacom to contact me regarding my contract. According to the CPA, you need to initiate contact with me your client not the other way around. You simply cannot just hand over my account without proving that you have attempted to contact me. I received no phone calls and no registered mail from you.

I am going to take you to the small clamis court for any losses that I incur because of your negligence to contact me.

And yes I will write reviews everyday until Vodacom sorts this out with me directly.

0
Replies (2)
Vodacom
Vodacom's reply12 Aug 2022, 09:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
EE
Eezy E's update18 Oct 2022, 07:48
Reviewer Update
Today, I start inboxing your execs on LinkedIn.

If they don't respond, I will start tagging them in public posts on LinkedIn.