MI
Megan I

1 reviews | Active since Aug 2024

07 Aug 2024, 09:38

Terrible service

II am so disappointed in the service ive got at vodacom.They are only there to make and ***** your money.Telkom helped me in a few seconds and is so friendly will definitely recommend them if you want to upgrade your phone.Vodacom your staff can't even answer a phone and remember why i phoned.No one wants to help you and hides away behind a counter and you stand there in the store like a ass.WHAT TYPE OF SERVICE IS THIS !!! You told me i need to phone to be helped and everytime i phone costumer services i and cut off.You guys really ****.i would never recommend you to anyone and i will tell everyone what type of **** business you are.your costumer service aswell.You only ***** money and you never help anyone.i cant wait to move to a new service

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Replies (1)
Vodacom
Vodacom's reply07 Aug 2024, 10:00
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team