RK
Reshika K
1 reviews | Active since Mar 2015
09 Jan 2020, 20:19
Terrible service
I recently reversed a contract renewal a day after it was done, I received a reference number for the reversal and confirmation on the cancellation of the upgrade. I was despite this upgraded on 01 Jan, I have calling to no avail, just received my invoice and I am being charged ? Please urgently contact me
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Vodacom's replyOfficial
10 Jan 2020, 07:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2020, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team