MM
Mpho M

1 reviews | Active since Nov 2023

30 Jun 2024, 12:19

Terrible service

I actually thought this was a good company to be with but their services have proven ****py and deceptive from the get go, firstly binding one to a contract with ridiculous T's and C's. Increasing prices without notice and charging a ridiculous fee for not bending to their will, most of their agents have proven inefficient in helping with queries and I honestly can't wait to be free from them. I've had a debit order query for the past few months and to date I'm unable to get assistance, I honestly don't recommend vodacom as they have repeatedly failed me and the network is also *******.

0
Replies (1)
Vodacom
Vodacom's reply30 Jun 2024, 20:26
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team