MM
Mpho M
1 reviews | Active since Nov 2023
30 Jun 2024, 12:19
Terrible service
I actually thought this was a good company to be with but their services have proven ****py and deceptive from the get go, firstly binding one to a contract with ridiculous T's and C's. Increasing prices without notice and charging a ridiculous fee for not bending to their will, most of their agents have proven inefficient in helping with queries and I honestly can't wait to be free from them. I've had a debit order query for the past few months and to date I'm unable to get assistance, I honestly don't recommend vodacom as they have repeatedly failed me and the network is also *******.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
30 Jun 2024, 20:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jun 2024, 20:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
