SM
Shephard M
1 reviews | Active since Oct 2020
06 Oct 2020, 13:56
Terrible service
Very bad service no one takes ownership or knows what is happening .App**** for fiber in March until now, I keep getting the run around. They keep debiting my account. I would never recommend anyone to use their service.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Oct 2020, 14:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Oct 2020, 14:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SM
Shephard M's updateReviewer Update
06 Oct 2020, 14:56I'm not happy at all since march and now you telling me about you only offer fiber for a business, Why didn't you tell me then
After taking my money all this time then you tell me there is nothing you can do.
I have to wait again until when next year
After taking my money all this time then you tell me there is nothing you can do.
I have to wait again until when next year
SM
Shephard M's update06 Oct 2020, 14:56
Reviewer Update
I'm not happy at all since march and now you telling me about you only offer fiber for a business, Why didn't you tell me then
After taking my money all this time then you tell me there is nothing you can do.
I have to wait again until when next year
After taking my money all this time then you tell me there is nothing you can do.
I have to wait again until when next year