Terrible service

Have got afire contract with Bodackm and my internet has been down since Monday the p6th of Nov 2p23, I called to enquire what could be the problem, they told me it was an area outage it will be sorted, the next day I called and I was told that it's not an area outage they logging a ticket SR*** and was told it's going to be sorted in an hour, a day past and called on the 3rd day was told it's an area outage and I was mad because each consultant was telling a different story, to cut the story short am still not connected there was another ticket locked with Saadique Benjamin ref no 352564, was told it will be sorted in within a day, still not sorted, today I called again and a manager from jhb by the name of Sli Zwane told me that she is busy with someone to come to my address, I called around 09h0p and even now no one called me I had to call Sli again and she told me that she is still busy, I am begging for service with my money at Vodacom, this is the customer experience from vodacom, Sadique told me they have dispatched a technician yesterday am still waiting for a technician, Sadique knocked off at 17h0p yesterday and the consultant I found on the line told me that there is no technician from 17h0p up until 19h00 and as soon as the technician is available the will send one, am still waiting even now, I want to move my contract somewhere else, got 2 lines with vodacom and my wife got 2 lines as well, want to move all the lines somewhere else, this is terrible service, 1 consultant kept me for an hour on hold without a word , geezer I feel like I can puke with the service I got from vodacom, used to work for vodacom, i was going all out for clients treating them with respect and dignity