Terrible service

On Monday a guy from Vodacom was here at the connection point outside our house. We are the last in line and our fibre was workng perfectly. My husband asked him what he was doing and he had a ****y answer, got in his car and left and the fibre was off after this. We have made several calls, there were 3 people here, not one solved the issue. This is ridiculous! Come fix our line that your employee broke and send someone who can actually do the job!