Terrible service

The service received from Vodacom Fibre department! Astonishing to say the least! Been sent from pillar to post! Brenton is still getting back to me[ since the 21 October]

According to Vodacom and open serve the installation has taken place and I am being billed for the "Installation" but no fibre line has been installed and this cost was not agreed upon.

I wanted to cancel with Vodacom before I had moved to our new house and they convinced me to stay. This will be the second month I am paying for fibre I am not using with an additional cost for the " installation " I will be cancelling with Vodacom and will be reporting them to ICASA.

Super unhappy after all these years of being a loyal customer.