KR
Khevna R
1 reviews | Active since Aug 2024
03 Aug 2024, 15:49
Terrible service
I have experienced grossly inadequate service and mishandling of my contract at Vodacom. They took over 4 months to resolve my issue. They changed my phone sim to a home-based internet sim which prevented me from making phone calls, and when confronted, they said it happens all the time. Completely careless and sloppy service. I would not recommend Vodacom to anyone.
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Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Aug 2024, 14:44 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Aug 2024, 14:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
