1 reviews | Active since Jan 2021
Terrible service!
I have done any application with this company on the 16th April 2021. A consultant by the name of Nomfundo has done it over the phone with me. Promised me that if I am approved she will Call me. I have not received that call. I called every working day for a follow up and spoke to consultants that told me it was approved and that my sales agent was supposed to call me and tell. Then I was told that they had no stock of the device I have taken so when I called in to follow up as I was told that they will receive stock from the 23rd up until the 20th April they confirmed they received stock.
I received an sms today stating that they do not have stock of my chosen device and they will let me know when they receive. Vodacom why lie? Made me wait 2 weeks and still nothing?
For a contract that costs no more than R350pm I am receiving terrible service!! This is ridiculous honestly and everybody should know about the unprofessional consultants that vodacom has.
Expected more from Vodacom than other providers!!
