AW
Alta W
1 reviews | Active since Oct 2018
17 Jan 2025, 11:00
Terrible Service
Vodacom charged me for an Entertainment Subscription from October to December 2024. We are still waiting for the R419 credit to be app**** or captured. This is still not done.
This is terrible service. How long does it take to capture a credit or raise a journal?
And Hopefully, this does not appear again on my statements!
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Vodacom's replyOfficial
17 Jan 2025, 12:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jan 2025, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team