GS
Gert S
1 reviews | Active since Feb 2021
04 Feb 2021, 12:11
Terrible service!!!
I am receiving the worst possible service from Vodacom. I have now waited more than a month for their technical department to come back to me to arrange an address change for my fibre. Now I'm working from home without internet thanks to Vodacom not adhering to their own SLA's.
Every time i call its the same thing... we'll follow up and get back to you sir... nobody ever come back!!
Terrible!!! SR***
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Vodacom's replyOfficial
04 Feb 2021, 13:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2021, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team