Terrible service

Renaldo from your sales team thinks he is doing us a favour by selling us things. In order to win a client over and make a sale surely a bit of willingness to help, attention to detail and communication s****s would be required. We owe him nothing, as much as he might want to make a sale he shouldn’t ask questions that he does not want the answer to and nor should he decide to become “clever” when he gets an answer he wasn’t looking for. Teach him to listen rather than talking nonstop to force his way. This is the very reason clients want to change brands. No point in offering the best deals if your staff don’t know what they’re doing nor how to do it. You are creating a bitter taste in the mouths of clients who actually want to deal with your brand.