Terrible service

Unfortunately I have to give one star, wish I could give zero. I upgraded my contact in April , had to return the device because it was faulty, numerous phone calls and long hold ons, for two months; I I eventually managed to cancel the contract, because it was required. Trying to upgrade now, and 14 days later no progress. What has happened to Vodacom???? After 20 years of being a customer, I’m leaving!!!