JB
Jacques B
1 reviews | Active since Aug 2023
20 Oct 2024, 20:11
Terrible service
Terrible service. Trying 2 months to cancel a contract with no reply from vodacom
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Oct 2024, 08:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Oct 2024, 08:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
JB
Jacques B's updateReviewer Update
11 Dec 2024, 10:48Good morning, I still did not receive any update on this matter
JB
Jacques B's update11 Dec 2024, 10:48
Reviewer Update
Good morning, I still did not receive any update on this matter