Terrible service

<p>I HAVE NEVER BEEN A CLIENT OF VODACOM ...... </p> <p>However during Feb 2017 I received a phonecall from a dept collection company who adviced me to pay my so-called outstanding vodacom account or I will be handed over to the credit bureau. The lady adviced me to go to the police station and report the matter and sent her the avidavid in order for her to clear my name. I immediately went to the local vodacom shop who adviced me to ignore the thread because they cannot find anything on their systems. They claimed that this was a **** and I must not give people all my details via an police avidavid.</p> <p> </p> <p>During March 2017 I learned from my bank that I was handed over to the credit bureau for bad dept and they cannot appove an financial application. I opened a police docket with the case of *****. Again no local Vodacom shop could clear up the matter for me and I contacted Vodacom headoffice and handed the CAS nr to Vodacom. I spoke to a person in the forensic department and after a few weeks of investigation from Vodacom, he reported telephonically to me that it was their mistake and that I will receive a letter from Vodacom asap and also that they will clear my name from Transunion. It has been now more than 2 months and nothing further has happened. This person dont answer my calls, e-mails or any other correspondence anymore and I am still blacklisted.</p> <p> </p> <p>It is very uncomfortable for me to try and make a decent living when places like Vodacom open false allegations left, right and centre. If they can only rectify their mistake, but now I have to run around for their mistakes. My life absolutely comes to a stand still with this bad reputation. All I ask from them is to please take responsibility for their mistake and clear my name.</p>