Terrible service!!

<p>I have a business contract with Vodacom. In March I was billed R12000 extra for data usage. After querying it I received an email from Vodacom stating that the amount will be credited. The lines were however suspended already. </p> <p>After 3 weeks and 12 calls to Vodacom the amount was eventually credited but the lines were not opened. It is 3 months now that I cannot use the phone for calling or use data but I am billed every month. How does that work. I am running a business!!</p> <p> </p> <p>The service consultants are so *********** it's a joke. Every time I call in there's a new excuse. It seems like they themselves don't know what is the problem. How do I operate a business if I can't use my phone but I am being billed every month. </p> <p> </p> <p>3 months down and still no feedback from Vodacom. I will never renew my contract with such pathetic service ! Totally totally disgusted. </p>