LK
Lilly K
1 reviews | Active since Jan 2015
14 Mar 2019, 17:14
Terrible service
I went to Vodacom Middelburg mall and bought a contract phone and found that the phone was faulty. I returned the phone while it had warranty. I have been waiting for a new phone for the past 3 weeks. I don't have another phone as I bought the phone because my old one was no longer working, Vodacom didn't even provide me with a loan phone so long. I am not happy with the service I am getting, how can I pay for something that I don't have?
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Vodacom's replyOfficial
14 Mar 2019, 18:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Mar 2019, 18:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,