Terrible service
Terrible service. My account has not been rectified in 5 months. Now when i reverse debit order they call all day electronically for payment when they actually owe me money. No one has called be before this to fix my account. Horrible service
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
11 Jan 2019, 14:54 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jan 2019, 14:54
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jan 2019, 15:39 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Jan 2019, 15:39
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
's updateReviewer Update
03 Feb 2019, 19:42I am still getting debited wrongly. Even more this month. I sent through the invoice of which I signed the contract for. No one is will to assist me. When i didnt pay i get called 10 times a day by an electronic system but no one calls me to fix my account. I going to have to take this further
's update03 Feb 2019, 19:42
Reviewer Update
I am still getting debited wrongly. Even more this month. I sent through the invoice of which I signed the contract for. No one is will to assist me. When i didnt pay i get called 10 times a day by an electronic system but no one calls me to fix my account. I going to have to take this further