1 reviews | Active since Jun 2017

15 Jun 2017, 21:58

Terrible Service

<p>31 May 2017 upgrade via new app - no reply</p> <p>2 June 2017 phoned, spoke to 5 people & last person rude</p> <p>14 June 2017 phoned again, still no joy</p> <p>#CEOmustgo</p> <p>So disappointed with new app & website</p> <p>Very sad that Vodacom believes in junk status</p>

0
Replies (2)
Vodacom
Vodacom's reply16 Jun 2017, 05:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Jun 2017, 12:43
Official

Dear Addie

Please be advise that feedback has been sent to you via SMS.

Regards,

RJ