JM
Jacoline M
1 reviews | Active since Apr 2018
03 Dec 2018, 12:51
Terrible service
I have logged a relocation request, and the service has been closed without being actioned. They also provided me with an interim LTE solution for which I need to pay for, including fibre which I never got. The LTE is also capped on 100GB, and I have to buy additional data for R1500 per 100GB whereas my fibre solution I am paying for still is uncapped. The worst service in the world.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 Dec 2018, 14:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2018, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,