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nadia P
1 reviews | Active since Nov 2018
22 Nov 2018, 10:16
terrible service
the worst ever experience. 18 months later and no one can resolve my query, even a post here does help as they dont get back. a ********** was opened and its a mission to get to resolve this. can some advice me which news paper i can this to
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
22 Nov 2018, 10:24 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2018, 10:24
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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nadia P's updateReviewer Update
22 Nov 2018, 10:25no one calls back
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nadia P's update22 Nov 2018, 10:25
Reviewer Update
no one calls back
Vodacom's replyOfficial
22 Nov 2018, 11:51Dear Nadia,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per my discussion with Izak, we can confirm that his query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per my discussion with Izak, we can confirm that his query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Vodacom's reply22 Nov 2018, 11:51
Official
Dear Nadia,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per my discussion with Izak, we can confirm that his query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per my discussion with Izak, we can confirm that his query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
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nadia P's updateReviewer Update
08 Feb 2019, 12:32this matter is now approximately 20 months pending an investigation from vodacom. the only response is that someone will look into the matter and call me back. no one ever calls back. at the end of the day i was de*****ed by a vodacom employee and vodacom will finalise this matter. this will now be referred to the ombudsman
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nadia P's update08 Feb 2019, 12:32
Reviewer Update
this matter is now approximately 20 months pending an investigation from vodacom. the only response is that someone will look into the matter and call me back. no one ever calls back. at the end of the day i was de*****ed by a vodacom employee and vodacom will finalise this matter. this will now be referred to the ombudsman