1 reviews | Active since Sept 2018
Terrible Service!
EVEN WORSE AFTER MY LAST COMPLAINT!
Someone from the social media team called me, explained the same thing I already knew BUT COULD NOT HELP or RESOLVE my complaint.
WHY PHONE ME? You can't call me and try to stop me from posting complaints!
STILL CANT USE MY PHONE after you know this is an error on your side, EXPECTING me to make a payment on a mess up you guys have made! NO!
SORT YOUR USELESS COMPANY OUT AND FIX MY ACCOUNT!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,