VJ
Venesia J

1 reviews | Active since Jul 2018

20 Jul 2018, 13:14

TERRIBLE SERVICE

Not impressed with their services and messed my account up so badly now handed me over to Burnard, Raaf & Associates who is requesting details from me

Requested they get a signed contract first before contacting me for an account

Asked me for the contract and a signed affidavit really!!

0
Replies (2)
Vodacom
Vodacom's reply20 Jul 2018, 17:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply25 Jul 2018, 10:37
Official

Good Day

Please note that your query is currently being addressed by the relevant department who will be contacting you with further feedback.

Regards

Dominic

Best regards,