Terrible Service

If I can give 0 stars I would. I have been struggling since March to get a response from Vodacom Direk on a unauthorised second contract that was opened in my name. When I call I am passed from one person to the next and 5 months down the line the issue still hasn't been resolved. If I had to bill them for my airtime waisted they would have a miniature heart attack. I am sick of hearing "call this number" or "we can't help you, talk to this person". Meanwhile I am receiving calls every week to ask why my payments are not being done but never a phone call to tell me that they have dealt with my query.