TN
Thabisile N

1 reviews | Active since Aug 2014

24 May 2017, 12:28

Terrible service

<p>Almost a month later and I still have not received and call with an apology for the service I received from Vodacom and the tablets are still blacklisted after I called numerous times to advise they blacklisted a wrong tablet and I have found the one that I had lost. Terrible and very disappointing service from such a big company. I am still waiting.</p>

0
Replies (2)
Vodacom
Vodacom's reply24 May 2017, 12:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 May 2017, 12:00
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team