TERRIBLE SERVICE!!
<p>Our company has a Vodacom Signal Booster in our office.</p> <p>Since December 2016 it’s not working. We've been struggling to get Vodacom out to fix the problem since we noticed the problem.</p> <p> </p> <p>On Tuesday 28 March 2017 I phoned Vodacom again on ********** , I spoke to a lady named Zandile. I told her what our problem is, and she logged the complaint. </p> <p> </p> <p>On Monday 3 April I phoned Vodacom again and spoke to a lady named Zyo.</p> <p>She also said that she put the complaint through to the technicians, they will contact me.</p> <p>She gave me the following reference number: 1/ ********** ********** </p> <p> </p> <p>Today is Monday the 22nd of May and no one has contacted us regarding this matter.</p> <p> </p> <p>It is ridiculous!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Vodacom,
It's over a month since you rep**** that Vodacom will get in touch with us regarding our problem
We are still waiting and for someone to contact us.
What must we do to get help with your merchandise that’s faulty???
Good day Vodacom,
It's over a month since you rep**** that Vodacom will get in touch with us regarding our problem
We are still waiting and for someone to contact us.
What must we do to get help with your merchandise that’s faulty???
