1 reviews | Active since Dec 2014
Terrible service
Last year, Aug, I upgraded to the S8+ on a RedClassic contract. I did this over the phone with Vodacom's upgrade call center.
At that time, I thought Samsung still offered a free screen repair.
I find out now that is no longer available. I call Samsung and they say Vodacom should of told me, I call Vodacom and ask why this wasn't brought up dololo answers.
Now I've taken up a new contract with a S8 Again I was not advised.
Where is the service, here? Why would you not tell me this crucial information?
Very disappointed!!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)