Terrible service

So annoyed with the level of service Just spent nearly a hour on the phone with Vodacom only to tell the consultant I give up I will go to a store to sort out my refund. this after I have been to a store and spent a hour there as well and made numerous call just to get a refund on my account for re-occurring data purchases that I don't even know how to purchase.

I feel Vodacom is such a waist of time when it comes to sorting out problems but the minute you stop a payment you get a million calls.

Vodacom please can someone call me to sort out my problem because I am tired of calling you and being put on hold all the time.