GM
Gugulethu M

1 reviews | Active since May 2017

08 May 2017, 10:09

Terrible service

<p>I submitted a claim for my ****** Laptop I'm January 2016,vodacom insurance declined my claim due to the case number being supposedly incorrect</p> <p> </p> <p>I have been fighting and fighting for more than a year and still they do not care about me as a customer yet they still deduct their installment every month</p> <p> </p> <p>So I am paying for nothing</p> <p> </p> <p>I am very upset!!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply08 May 2017, 11:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team