1 reviews | Active since May 2017

03 May 2017, 17:50

Terrible Service

<p>Hi Team Vodacom <br />It is so sad that has to resort to social media as a means of getting a problem resolved.<br />After numerous attempts wasting countless hours on the phone with your support desk staff I still do not have any closure.<br />If you guys do not call me by the end of this week I will move ALL of my lines over to Cell C, I have already moved 1.</p>

0
Replies (2)
Vodacom
Vodacom's reply04 May 2017, 06:44
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 May 2017, 12:21
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

You may also review your posting on Hellopeter.

Kind Regards,

Lesley Abels
Vodacom Consumer Website Team