1 reviews | Active since May 2016

02 May 2017, 15:47

Terrible service!!!!!!!!!!!!!!!!!!

<p>I'm trying for 4 weeks to migrate to the Smart L option. I have been in store once, after that had 3 consultants on the line with the line manager by the name of Gigi - even worse!!!!!!!!!!!!!</p> <p> </p> <p>I was promised everything would be fine from the 1st of May and that I would have received a phone call- never happen.</p> <p> </p> <p>Worst service ever!!!! Vodacom, get decent people working for you!!!</p> <p> </p> <p>Your service sucks!!</p>

0
Replies (2)
Vodacom
Vodacom's reply02 May 2017, 16:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update20 May 2017, 05:53
Reviewer Update

Bullsh*t.............this is your standard reply............NO SERVICE!!!!