Terrible service

<p>I had bought a tablet on a contract last April but it was damaged and I bought a new one which I lost yesterday. This morning I tried to blacklist it and found out that Vodafone doesn't have a record of the new tablet, so they can't blacklist it. I just called their call center with my MTN number and spoke to one of their rude call centre agents Vivian. So rude and cold, just took my details and kept quiet for almost 3 minutes and I had to ask what is happening, why is not saying anything and she had a nerve to say she didn't know she had to say something, thought we were in the same page. Can I be called back and have a written apology from her emailed to me. I need the Imei of the new tablet to be blacklisted, I need the ITC to open a case at the police station and most importantly I need a new tablet. </p>