Terrible service

<p>My cell went in for repairs on the 9/4/17. On the 14/4/17 I was told that it is in transit for collection at crest a Vodacom. Waited till Monday , was informed that it is still in transit from PTA. Since then I have called every day and been givin same story that it is in stransit. I called vodacom repairs on FRiday and was informed that the cell was never dispatched due to a warranty claim. To date I have not received any feedback and I am being sent from pillar to post. This is unexpectable as a paying client and the way the staff of vodacom celesta are rude and un helpful. They treated me like they are doing me a favor instead of doing what warranties cover. I do have insurance on the phone. Please I need my cell and this is not on.</p>