Terrible Service

<p>Last year November I spoke to someone from the retentions department, i asked them to send me my remaining amount of my contract, retentions told me they willl send me an email which i didnt receive, i wante to cancel my contract!!!!!!!!! i than called in December to ask for that letter, Retentions told me that i need to call in january to cancel for 30days i than asked how much will i pay, he advised me that its R200.00. Till i got a call from LEGAL saying i owe them R516.93 agents are quick to put people on collection but fixing problem they dont they are good with tranfering me from pillar to post for 5hours i have recordings for every call made to vodacom</p> <p>Now um under LEGAL, next il be under ITC</p> <p> </p> <p>I am so angry !!!!!!!!!</p>