cG
camilla G

1 reviews | Active since Oct 2016

25 Apr 2022, 13:24

terrible service

can not get through to a real call center agent. my contract ended last year and was paid up but my record shows there is R2 oustatnding from last year

0
Replies (2)
Vodacom
Vodacom's reply25 Apr 2022, 14:07
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
Vodacom Consumer Website Team 
cG
camilla G's update26 Apr 2022, 15:17
Reviewer Update
thanks, please can you updat ewhen done