Terrible service

<p>I recently called vodacom on their 111 number as I could not buy data through their *111# I've spoken to 5 people n still no assistance the last person I spoke to was a team leader who promised to escalate the query however he failed to do so it's a day that's gone and still no call from them I further requested the names of the people that I spoke to as I would post this on hellopeter which he did not send through is this how business is done ? If so please cancel my contract with u people with immediate effect and make sure u as vodacom cover the cost as your service is terrible. i am going to send vodacom the bill of me having to buy data through my app while I have R450 airtime </p>