Terrible service!!
<p>I have been waiting for 4 weeks for my upgrade to a hauwei p9 lite from Vodacom Port Alfred. I phoned them everyday since my 7 day waiting period was finish. No one came into contact with me to explain what is going on. When I went into the shop I had terrible service and still no phone. Seems like they dont want to work. It has been 5 days since I was in the shop. NO REPLY OR UPDATE! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team